How to Take Advantage of Online Review and Answer Sites

How to Take Advantage of Online Review and Answer Sites: "As a business owner, you're used to calling all the shots, so it can be infuriating when the Internet seems like a vast, uncontrollable forum for customers to heap criticism on your company. Getting a rave review on an obscure website but being unsure of how to highlight it as an example of your devoted customer base and quality services